If for any reason you are not satisfied with your purchase, you may return the item to us within 7 days. Returns may be requested by emailing our returns department at sales@gulfcoastdistributors.com or by phone at (281) 661-3409. You will be provided with a return merchandise authorization (RMA) number and instructions for sending the product(s) back to us. Please have the Invoice number available.
Please note the following:
- Gulf Coast Distributors reserves its right to charge a 10% restocking fee on all returns.
- To obtain the RMA number, please provide us with the invoice number and reason for the return.
- Once you receive a return authorization you may return unused items in the original box with all accessories within 7 days for an exchange or refund.
- Gulf Coast Distributors will not accept returned merchandise without a return authorization (RMA) number. This number must be posted in a conspicuous place on the outside of the package.
- Merchandise must include a copy of your invoice or packing slip. Defective merchandise should be returned directly to the manufacturer under their return policy.
- Shipping and handling is non-refundable.
- Please allow up to 2 weeks for credit for returned items.
- Shipping for returned merchandise must be prepaid by the customer
- Special orders may not be returned.
Damaged Packages - If the package was damaged in shipping refuse shipment or make sure the driver notes the damage on the delivery ticket. Save all original damaged packaging material and merchandise for the carrier to inspect.